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Chatbots and business

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Manage episode 358632038 series 1301443
Innhold levert av BBC and BBC World Service. Alt podcastinnhold, inkludert episoder, grafikk og podcastbeskrivelser, lastes opp og leveres direkte av BBC and BBC World Service eller deres podcastplattformpartner. Hvis du tror at noen bruker det opphavsrettsbeskyttede verket ditt uten din tillatelse, kan du følge prosessen skissert her https://no.player.fm/legal.

AI chatbots are everywhere at the moment - but how are they being used by business? Business Daily presenter Rick Kelsey heads to one of the world's financial hubs, Canary Wharf in London, to find out how this technology is changing jobs.

Sarah Kunst, the managing director of Cleo Capital, which invests in tech companies in San Francisco, tells us how some start-ups are using AI bots to deep search the internet, but also about her concerns with misinformation.

Chante Venter is from Wise Move, a removal firm in South Africa. She has recently started using the chatbot for communication with customers and says that it's helping her team enjoy their work more. Rochelle Garrad from Chards, a coin and bullion dealer in Blackpool in the north west of England, talks about how chatbots can create content like blogs and YouTube scripts very quickly, but sometimes less accurately.

Producer / presenter: Rick Kelsey Image

  continue reading

1946 episoder

Artwork

Chatbots and business

Business Daily

7,984 subscribers

published

iconDel
 
Manage episode 358632038 series 1301443
Innhold levert av BBC and BBC World Service. Alt podcastinnhold, inkludert episoder, grafikk og podcastbeskrivelser, lastes opp og leveres direkte av BBC and BBC World Service eller deres podcastplattformpartner. Hvis du tror at noen bruker det opphavsrettsbeskyttede verket ditt uten din tillatelse, kan du følge prosessen skissert her https://no.player.fm/legal.

AI chatbots are everywhere at the moment - but how are they being used by business? Business Daily presenter Rick Kelsey heads to one of the world's financial hubs, Canary Wharf in London, to find out how this technology is changing jobs.

Sarah Kunst, the managing director of Cleo Capital, which invests in tech companies in San Francisco, tells us how some start-ups are using AI bots to deep search the internet, but also about her concerns with misinformation.

Chante Venter is from Wise Move, a removal firm in South Africa. She has recently started using the chatbot for communication with customers and says that it's helping her team enjoy their work more. Rochelle Garrad from Chards, a coin and bullion dealer in Blackpool in the north west of England, talks about how chatbots can create content like blogs and YouTube scripts very quickly, but sometimes less accurately.

Producer / presenter: Rick Kelsey Image

  continue reading

1946 episoder

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