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031 - Serving Up Success: The Customer-Centric Philosophy of a Renowned Chef | Business Decoded Podcast
Manage episode 457220624 series 3577551
Innhold levert av Ronnie Spellman. Alt podcastinnhold, inkludert episoder, grafikk og podcastbeskrivelser, lastes opp og leveres direkte av Ronnie Spellman eller deres podcastplattformpartner. Hvis du tror at noen bruker det opphavsrettsbeskyttede verket ditt uten din tillatelse, kan du følge prosessen skissert her https://no.player.fm/legal.
Chef John Coletta, founder of Quatrino Restaurant, shares his journey from a young apprentice at the Waldorf Astoria to a renowned chef with a passion for authentic Italian cuisine. He emphasizes the importance of high-quality ingredients, sourced both locally and from Italy, and the vital role of empowered staff in creating memorable dining experiences. Coletta champions a customer-centric approach, valuing flexibility and personalization, rather than rigid traditionalism. He believes in the long-term game, fostering a culture where customers become advocates by enjoying value for money with the best possible seasonal ingredients. Coletta highlights the nutritional value and farming standards in food production, drawing comparisons with European methods, and underscores the idea of providing a transportive experience where guests are treated like honored guests in their own home. For a summary and to connect with the guest, please visit https://www.linkedin.com/company/business-decoded-podcast Produced by www.andycostafilms.com
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