EP 384 | The Customer Is Not Always Right with Kimberley Seldon

Business of Design ® | Interior Designers, Decorators, Architects & Landscapers

Innhold levert av Kimberley Seldon. Alt podcastinnhold, inkludert episoder, grafikk og podcastbeskrivelser, lastes opp og leveres direkte av Kimberley Seldon eller deres podcastplattformpartner. Hvis du tror at noen bruker det opphavsrettsbeskyttede verket ditt uten din tillatelse, kan du følge prosessen skissert her https://no.player.fm/legal.

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What do you do when you find yourself with clients who want you to provide everything on their wish list for a fixed amount? They have a budget in mind, and it seems reasonable to them that you should be able to stretch their budget to include everything. Hmmmmm. Let’s hear how Kimberley solved this issue on a recent project. In this episode we learn: - clients are not expert in running design projects, you are - tell them how to spend their money in a satisfying way - remind them how indecision costs them money - forget the kids’ rooms, take care of mom and dad first - the budget and the wish list never match Success is not an accident. It's a strategy. Business of Design® is that strategy. Become a member, today. https://businessofdesign.com/?ref=2&campaign=podcast

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