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Spinning Negative Reviews into Business Gold: Navigating the Highs and Lows of Feedback
Manage episode 375137324 series 3494634
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Remember those sleepless nights after receiving that first negative review? Yeah, I've been there too. Join me, Jacob K Mead, on a journey through the highs and lows of business reviews on the Buy Time podcast. Together, we'll uncover the art of separating feelings from responses, and learn how to turn a potentially damaging feedback into a beacon of improvement.
Reviews, whether positive or negative, shape the course of your business. They're not just words on a screen, but powerful tools to fine-tune your services and stand out in the crowd. We'll talk about how to actively seek them, and more importantly, how to respond to them. And remember, your response isn't just about defending your business; it's about showing potential customers that you genuinely value their opinions and strive for excellence. So put on your headphones, grab a notebook, and let's spin those reviews into business gold together!
Until next time... Follow on Instagram @buytimepodcast
Follow Jacob K. Mead on all the socials @jacobkmead
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