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From Maverick to Mishap: Southwest's rise & fall
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How did America’s most popular airline, Southwest Airlines, cancel 16,700 flights over the 2022 Christmas period, leading to a 820 million dollar loss?
Short answer: it was the tipping point of 20 years of neglect.
Join me on this episode of Centaur Stage Season 3, as I share the story of how the rise and fall of Southwest Airlines.
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