It didn’t all change in March 2020. Not really. The UK high street has been in the throes of a gradual revolution for decades. From the rise of ecommerce, to the birth of mobile, social commerce, and a growing emphasis on experience, change has been underway for a while. In fact for many, the pandemic has acted as a wake-up call. Digital transformation was no longer a ‘nice to have’ but a matter of survival. Necessity sparked innovation and customers are enjoying more flexibility and conveni ...
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24. TalkTalk CTO Gary Steen on technology, change, security, sustainability, and the 2020 CIO 100
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Innhold levert av CIO UK podcast and CIO UK. Alt podcastinnhold, inkludert episoder, grafikk og podcastbeskrivelser, lastes opp og leveres direkte av CIO UK podcast and CIO UK eller deres podcastplattformpartner. Hvis du tror at noen bruker det opphavsrettsbeskyttede verket ditt uten din tillatelse, kan du følge prosessen skissert her https://no.player.fm/legal.
TalkTalk CTO Gary Steen spoke to CIO UK Editor Edward Qualtrough during episode 24 of the CIO UK podcast to discuss his role leading technology, change and security across Manchester-based telco and broadband provider. A member of the 2019 CIO 100, Steen - the Managing Director of Technology, Change and Security - spoke about the company's move from London to Salford and its new 'Tech City' HQ next to the BBC's Media City site, recruiting new skills in Manchester and the north west, how TalkTalk has made great strides in its customer experience proposition with data as the backbone, his interpretation of the CIO role, how TalkTalk has responded to its 2015 cyber breach, the organisation's sustainability agenda, and why CIOs should want to be part of the 2020 CIO 100.
…
continue reading
6 episoder
MP3•Episoder hjem
Manage episode 250427753 series 1993871
Innhold levert av CIO UK podcast and CIO UK. Alt podcastinnhold, inkludert episoder, grafikk og podcastbeskrivelser, lastes opp og leveres direkte av CIO UK podcast and CIO UK eller deres podcastplattformpartner. Hvis du tror at noen bruker det opphavsrettsbeskyttede verket ditt uten din tillatelse, kan du følge prosessen skissert her https://no.player.fm/legal.
TalkTalk CTO Gary Steen spoke to CIO UK Editor Edward Qualtrough during episode 24 of the CIO UK podcast to discuss his role leading technology, change and security across Manchester-based telco and broadband provider. A member of the 2019 CIO 100, Steen - the Managing Director of Technology, Change and Security - spoke about the company's move from London to Salford and its new 'Tech City' HQ next to the BBC's Media City site, recruiting new skills in Manchester and the north west, how TalkTalk has made great strides in its customer experience proposition with data as the backbone, his interpretation of the CIO role, how TalkTalk has responded to its 2015 cyber breach, the organisation's sustainability agenda, and why CIOs should want to be part of the 2020 CIO 100.
…
continue reading
6 episoder
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