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Rafaëla Ellensburg: Holistic, Semantic Content Engineering
Manage episode 422920228 series 3561884
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Serving personalized content about thousands of products to millions of people requires a sophisticated content operation.
At Albert Heijn, the big grocery store chain in the Netherlands, Rafaëla Ellensburg established a content engineering practice that lets the company deliver personalize-able omnichannel content at scale.
In the process, she also created a content engineering practice guild, positioned content within the company as an important enterprise asset, and began developing the semantic practices that will take their content operations into the future.
https://ellessmedia.com/csi/rafaela-ellensburg/
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