03 - The Golden Rule of Business with Lauren Gilbert and Ben Reynolds
Manage episode 352034686 series 3399824
Supporting customers throughout their journey is good for business — even if they cancel or leave. Hear from Lauren Gilbert Head of Customer Happiness at Memberful and Ben Reynolds, founder of the investment community Sure Dividend on how they both apply this philosophy in their work.
Learn more about Memberful at memberful.com/ci
9 episoder