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Stephen Loynd - TrendzOwl - AI And Innovation In The USA
Manage episode 423366166 series 3561395
Innhold levert av Mark Hillary and Peter Ryan, Mark Hillary, and Peter Ryan. Alt podcastinnhold, inkludert episoder, grafikk og podcastbeskrivelser, lastes opp og leveres direkte av Mark Hillary and Peter Ryan, Mark Hillary, and Peter Ryan eller deres podcastplattformpartner. Hvis du tror at noen bruker det opphavsrettsbeskyttede verket ditt uten din tillatelse, kan du følge prosessen skissert her https://no.player.fm/legal.
Stephen Loynd is the founder and principal analyst at TrendzOwl. He is based in Virginia, close to Washington DC.
Stephen has just published a new book this week. It's called "The Widening Turn: America & the Accelerating Sweep of Innovation."
The book explores how new technologies, such as AI, are redefining work, culture, and our entire society. It also includes many observations on CX and how companies need to entirely reshape their relationship with customers.
Stephen talked to Mark about the new book and his belief that we are entering into a new industrial revolution.
https://www.linkedin.com/in/stephenloynd/
https://www.amazon.com/Widening-Turn-America-Accelerating-Innovation-ebook/dp/B0D673PRSW/
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