The daily drama of money and work from the BBC.
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Innhold levert av CX Show: Conversations on Customer Experience. Alt podcastinnhold, inkludert episoder, grafikk og podcastbeskrivelser, lastes opp og leveres direkte av CX Show: Conversations on Customer Experience eller deres podcastplattformpartner. Hvis du tror at noen bruker det opphavsrettsbeskyttede verket ditt uten din tillatelse, kan du følge prosessen skissert her https://no.player.fm/legal.
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News and views on business and the world of personal finance. Plus the very latest from the financial markets around the globe
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Whatever your business conundrum, there’s a TED Talk for that—whether you want to learn how to land that promotion, set smart goals, undo injustice at work, or unlock the next big innovation. Every Monday, host Modupe Akinola of Columbia Business School presents the most powerful and surprising ideas that illuminate the business world. After the talk, you'll get a mini-lesson from Modupe on how to apply the ideas in your own life. Because business evolves every day, and our ideas about it sh ...
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Evan Davis hosts the business conversation show with insights from the people at the top.
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The U.S. Supreme Court has backed Starbucks challenge to a judicial order to rehire seven Memphis employees. They were fired as they sought to form a union. Presenter Devina Gupta examines the implications of the verdict. Disney and Governor Ron DeSantis of Florida agree to end a feud over $17 billion in planned development at Walt Disney World. Disney say the deal will fuel new investment. New York has passed a pair of proposed laws that aim to make social media less harmful to children. We ...
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A bootstrappers podcast for founders, entrepreneurs, visionaries and dreamers who are building businesses from the ground up without the taking on debt or selling equity. Here we cover marketing, sales, organization and mindset issues that matter to you
…
continue reading
Every weekday, host Kai Ryssdal helps you make sense of the day’s business and economic news — no econ degree or finance background required. “Marketplace” takes you beyond the numbers, bringing you context. Our team of reporters all over the world speak with CEOs, policymakers and regular people just trying to get by.
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Customer Journey Mapping with Jim Tincher
Manage episode 200050236 series 1322561
Innhold levert av CX Show: Conversations on Customer Experience. Alt podcastinnhold, inkludert episoder, grafikk og podcastbeskrivelser, lastes opp og leveres direkte av CX Show: Conversations on Customer Experience eller deres podcastplattformpartner. Hvis du tror at noen bruker det opphavsrettsbeskyttede verket ditt uten din tillatelse, kan du følge prosessen skissert her https://no.player.fm/legal.
In this episode of the CX Show, we talk to Jim Tincher, Journey Mapper-In-Chief at Heart of the Customer, about customer journey mapping and the importance of identifying and eliminating friction and pain points along the journey.
…
continue reading
22 episoder
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Manage episode 200050236 series 1322561
Innhold levert av CX Show: Conversations on Customer Experience. Alt podcastinnhold, inkludert episoder, grafikk og podcastbeskrivelser, lastes opp og leveres direkte av CX Show: Conversations on Customer Experience eller deres podcastplattformpartner. Hvis du tror at noen bruker det opphavsrettsbeskyttede verket ditt uten din tillatelse, kan du følge prosessen skissert her https://no.player.fm/legal.
In this episode of the CX Show, we talk to Jim Tincher, Journey Mapper-In-Chief at Heart of the Customer, about customer journey mapping and the importance of identifying and eliminating friction and pain points along the journey.
…
continue reading
22 episoder
Alle episoder
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Lik CX Show: Conversations on Customer Experience
The daily drama of money and work from the BBC.
…
continue reading
News and views on business and the world of personal finance. Plus the very latest from the financial markets around the globe
…
continue reading
Whatever your business conundrum, there’s a TED Talk for that—whether you want to learn how to land that promotion, set smart goals, undo injustice at work, or unlock the next big innovation. Every Monday, host Modupe Akinola of Columbia Business School presents the most powerful and surprising ideas that illuminate the business world. After the talk, you'll get a mini-lesson from Modupe on how to apply the ideas in your own life. Because business evolves every day, and our ideas about it sh ...
…
continue reading
Evan Davis hosts the business conversation show with insights from the people at the top.
…
continue reading
The U.S. Supreme Court has backed Starbucks challenge to a judicial order to rehire seven Memphis employees. They were fired as they sought to form a union. Presenter Devina Gupta examines the implications of the verdict. Disney and Governor Ron DeSantis of Florida agree to end a feud over $17 billion in planned development at Walt Disney World. Disney say the deal will fuel new investment. New York has passed a pair of proposed laws that aim to make social media less harmful to children. We ...
…
continue reading
A bootstrappers podcast for founders, entrepreneurs, visionaries and dreamers who are building businesses from the ground up without the taking on debt or selling equity. Here we cover marketing, sales, organization and mindset issues that matter to you
…
continue reading
Every weekday, host Kai Ryssdal helps you make sense of the day’s business and economic news — no econ degree or finance background required. “Marketplace” takes you beyond the numbers, bringing you context. Our team of reporters all over the world speak with CEOs, policymakers and regular people just trying to get by.
…
continue reading
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