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Unlocking the Secrets of Customer Satisfaction at the Point of Purchase

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Manage episode 415504871 series 2112138
Innhold levert av Sima Vasa. Alt podcastinnhold, inkludert episoder, grafikk og podcastbeskrivelser, lastes opp og leveres direkte av Sima Vasa eller deres podcastplattformpartner. Hvis du tror at noen bruker det opphavsrettsbeskyttede verket ditt uten din tillatelse, kan du følge prosessen skissert her https://no.player.fm/legal.

On this episode, host Sima Vasa talks with Georgina Nelson, CEO and Founder of TruRating. They delve into the transformative role of consumer feedback in retail and how Georgina’s varied career path contributed to her innovative approach to business.

Key Takeaways:

(01:39) Georgina’s journey from psychology to law.

(03:00) Reliable consumer data is vital.

(04:07) Career twists and following intuition.

(06:46) Greetings in retail boost sales.

(07:26) Integrating feedback with payment terminals.

(09:24) Impact of store greetings on loyalty.

(12:00) Ethical data use and supporting charities.

(14:10) The challenges of tech in traditional retail.

(17:49) TruRating’s growth and scalability.

(19:48) Purpose-driven ethics in business.

Resources Mentioned:

TruRating

Thanks for listening to the Data Gurus podcast, brought to you by Infinity Squared. If you enjoyed this episode, please leave a 5-star review to help get the word out about the show, and be sure to subscribe so you never miss another insightful conversation.

#Analytics #MA #Data #Strategy #Innovation #Acquisitions #MRX #Restech

  continue reading

225 episoder

Artwork
iconDel
 
Manage episode 415504871 series 2112138
Innhold levert av Sima Vasa. Alt podcastinnhold, inkludert episoder, grafikk og podcastbeskrivelser, lastes opp og leveres direkte av Sima Vasa eller deres podcastplattformpartner. Hvis du tror at noen bruker det opphavsrettsbeskyttede verket ditt uten din tillatelse, kan du følge prosessen skissert her https://no.player.fm/legal.

On this episode, host Sima Vasa talks with Georgina Nelson, CEO and Founder of TruRating. They delve into the transformative role of consumer feedback in retail and how Georgina’s varied career path contributed to her innovative approach to business.

Key Takeaways:

(01:39) Georgina’s journey from psychology to law.

(03:00) Reliable consumer data is vital.

(04:07) Career twists and following intuition.

(06:46) Greetings in retail boost sales.

(07:26) Integrating feedback with payment terminals.

(09:24) Impact of store greetings on loyalty.

(12:00) Ethical data use and supporting charities.

(14:10) The challenges of tech in traditional retail.

(17:49) TruRating’s growth and scalability.

(19:48) Purpose-driven ethics in business.

Resources Mentioned:

TruRating

Thanks for listening to the Data Gurus podcast, brought to you by Infinity Squared. If you enjoyed this episode, please leave a 5-star review to help get the word out about the show, and be sure to subscribe so you never miss another insightful conversation.

#Analytics #MA #Data #Strategy #Innovation #Acquisitions #MRX #Restech

  continue reading

225 episoder

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