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Ep#35: The Anatomy of an Experience
Manage episode 436530126 series 3444958
Innhold levert av Dr. Dani Chesson and Designer Peter Allan, Dr. Dani Chesson, and Designer Peter Allan. Alt podcastinnhold, inkludert episoder, grafikk og podcastbeskrivelser, lastes opp og leveres direkte av Dr. Dani Chesson and Designer Peter Allan, Dr. Dani Chesson, and Designer Peter Allan eller deres podcastplattformpartner. Hvis du tror at noen bruker det opphavsrettsbeskyttede verket ditt uten din tillatelse, kan du følge prosessen skissert her https://no.player.fm/legal.
Experience — a term that's become ubiquitous in business, but do we really know what we mean when we say Customer Experience, Employee Experience, Patient Experience, and the like? In this episode, Dr Dani and Designer Peter explore the anatomy of an experience.
In this episode, you will:
• learn what is meant by experience
• understand the macro and micro-moments that shape an experience
• discover practice insights on designing an experience
36 episoder
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