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16 - Automation versus Personalisation
Manage episode 317548341 series 3122474
Innhold levert av Jatinder Palaha. Alt podcastinnhold, inkludert episoder, grafikk og podcastbeskrivelser, lastes opp og leveres direkte av Jatinder Palaha eller deres podcastplattformpartner. Hvis du tror at noen bruker det opphavsrettsbeskyttede verket ditt uten din tillatelse, kan du følge prosessen skissert her https://no.player.fm/legal.
Today I'm going to be talking about automation versus that personalisation with your customers and clients.
- Some of the pros and cons.
- When to use what?
- How you can go about providing better service.
- How using automation and system can help you scale.
- How you can go about mapping out your processes to then see which system best support your business model.
- And some customer support issues and how to resolve them
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