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19. How to Manage Shipments In Transit
Manage episode 386044169 series 3264255
Innhold levert av Russell Steed and Emerson Hammer, Russell Steed, and Emerson Hammer. Alt podcastinnhold, inkludert episoder, grafikk og podcastbeskrivelser, lastes opp og leveres direkte av Russell Steed and Emerson Hammer, Russell Steed, and Emerson Hammer eller deres podcastplattformpartner. Hvis du tror at noen bruker det opphavsrettsbeskyttede verket ditt uten din tillatelse, kan du følge prosessen skissert her https://no.player.fm/legal.
Did you know that 1 in 20 orders fail delivery on the first attempt?! Or that at least 2-3% of orders aren't delivered on time, no matter which carrier? This means a significant portion of your customers are going to have shipping issues or questions! Today we are talking about how to handle those issues and give your customer the best experience possible!
Here are some of the things we discuss:
- Have a great help desk process
- Have an easy to use branded tracking page
- Use a shipping method that has tracking
- Use Shopify's new shipment tracking tabs functionality.
31 episoder
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