Improving Follow-Up, Phone Etiquette, and Lead Generation with Niki Wiedeman
Manage episode 408752418 series 3561152
In this episode, we speak with Niki Wiedeman, call excellence facilitator for Dead Ringers, a secret shopper/phone etiquette consulting company, about the importance of impeccable customer service when answering the phone. Click here for full show notes.
70 episoder