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Influence and the Art of Persuasion: Insights from Robert Cialdini (Authority)
Manage episode 429606791 series 3073420
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In this episode of Health Services University, we dive into the principles of influence and the art of persuasion based on Robert Cialdini's renowned book, Influence: The Psychology of Persuasion. Learn how to apply Cialdini's principle of authority to enhance your patient interactions and sales strategies. Join us for practical tips on leveraging these psychological triggers to build trust, address concerns, and guide patients towards informed decisions. Tune in to master the art of influence and elevate your consultation success.
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