HCH Podcast 070: Unlocking upselling potential with The Host Co's Annie Munro Sloan

Holiday Cottage Handbook

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In this episode of the Holiday Cottage Handbook Podcast, we’re thrilled to welcome Annie Munro Sloan, Founder and CEO of The Host Co., to share her expert insights on the art of upselling in short-term rentals. From Silicon Valley inspirations to actionable tips, Annie covers everything hosts and property managers need to know about boosting revenue and enhancing guest experiences.
Tune in to gain practical advice and discover why upselling is more than just an extra income—it’s a way to delight guests and grow your business. Don’t miss this exciting episode packed with insights from one of the industry’s brightest leaders!
2:55: A Silicon Valley eye-roll(!)
7:00: How The Host Co. empowers hosts and property managers
9:29: Onboarding takes just two minutes – yes, really!
12:25: Unlocking the potential of upselling
15:56: The must-have upsells every host should offer
18:06: Connect with The Host Co.: @thehostcompany on Instagram
19:00: Annie’s top tips for hosts and property managers
20:09: Trends to watch, including the rise of direct bookings
21:53: Brian Chesky’s vision and what’s next for Airbnb
23:23: Social media strategies every host should know
27:42: Annie’s favourite brand: StayFi
29:32: Shout-outs to Margot Schmorak and Paul Hall
30:20: No. 1 lesson learned: you’re not 'nickel and diming' guests
Links:
James Varley: https://www.linkedin.com/in/jdsvarley/
Holiday Cottage Handbook: https://www.holidaycottagehandbook.com/
Free event:
Your Air Success on Friday 4 April, London
Register for your free ticket: https://www.holidaycottagehandbook.com/yourairsuccess
Free downloads:
The Ultimate Guide to Short-Term Rentals: https://www.holidaycottagehandbook.com/e-book
Guest Communication 101 for Direct Bookings: https://www.holidaycottagehandbook.com/hospitable
How to Navigate London's 90-Day Short-Term Rentals Limit: https://www.holidaycottagehandbook.com/your-airhost
Annie Munro Sloan: https://www.linkedin.com/in/anniesloan/
The Host Co.: https://www.thehost.co/
Mentions:
StayFi: https://stayfi.com/
Margot Schmorak: https://www.linkedin.com/in/mschmorak/
Paul Hall: https://www.linkedin.com/in/hallpaul/
Sponsors:
HCH Financial Services: https://www.hchfs.com/
Hosthub: https://www.hosthub.com/?utm_source=affiliate&utm_medium=banner&utm_campaign=HCH
Booklee: https://www.bookl.ee/
Smiling House: https://smilinghouse.ch/
Subscribe now to the Holiday Cottage Handbook Podcast for more tips, trends, and expert advice!