Gå frakoblet med Player FM -appen!
Property Management Masterclass Episode 5: How to earn great reviews
Manage episode 435312113 series 3509824
Property Management Masterclass is a six-part special brought to you by Holiday Cottage Handbook and Your AirHost.
Hosted by Holiday Cottage Handbook's James Varley and featuring Your AirHost Co-Founder, Stefan Hoffelner, the series contains a vast range of expert tips to help short-term rental hosts and property managers build successful and sustainable businesses.
Episode 5 focuses on how to earn great reviews.
1.58 Reviews are the most important part of running a short-term rental
3:29 The fundamentals of earning a great review
5:43 Solving problems quickly can help you earn a good review
7:18 Communicate quickly
8:22 Prompt and encourage your guests to leave a good review
9:27 Dealing with undeserved below par reviews
12:23 Dealing with bad guests
15:46 Should you be completely honest about guests in the host review?
17:11 The vast majority of guests are great
Links:
Register for your free ticket to Your Air Success on Friday 8 November at Six Park Place in London (near Green Park tube station): https://www.holidaycottagehandbook.com/yourairhost
Holiday Cottage Handbook: https://www.holidaycottagehandbook.com/
Your AirHost: https://www.yourairhost.co.uk/
James Varley: https://www.linkedin.com/in/jdsvarley/
Stefan Hoffelner: https://www.linkedin.com/in/stefan-hoffelner-6b360955/
Email the show: james@holidaycottagehandbook.com
93 episoder
Manage episode 435312113 series 3509824
Property Management Masterclass is a six-part special brought to you by Holiday Cottage Handbook and Your AirHost.
Hosted by Holiday Cottage Handbook's James Varley and featuring Your AirHost Co-Founder, Stefan Hoffelner, the series contains a vast range of expert tips to help short-term rental hosts and property managers build successful and sustainable businesses.
Episode 5 focuses on how to earn great reviews.
1.58 Reviews are the most important part of running a short-term rental
3:29 The fundamentals of earning a great review
5:43 Solving problems quickly can help you earn a good review
7:18 Communicate quickly
8:22 Prompt and encourage your guests to leave a good review
9:27 Dealing with undeserved below par reviews
12:23 Dealing with bad guests
15:46 Should you be completely honest about guests in the host review?
17:11 The vast majority of guests are great
Links:
Register for your free ticket to Your Air Success on Friday 8 November at Six Park Place in London (near Green Park tube station): https://www.holidaycottagehandbook.com/yourairhost
Holiday Cottage Handbook: https://www.holidaycottagehandbook.com/
Your AirHost: https://www.yourairhost.co.uk/
James Varley: https://www.linkedin.com/in/jdsvarley/
Stefan Hoffelner: https://www.linkedin.com/in/stefan-hoffelner-6b360955/
Email the show: james@holidaycottagehandbook.com
93 episoder
Alle episoder
×Velkommen til Player FM!
Player FM scanner netter for høykvalitets podcaster som du kan nyte nå. Det er den beste podcastappen og fungerer på Android, iPhone og internett. Registrer deg for å synkronisere abonnement på flere enheter.