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Innhold levert av Mike Malatesta. Alt podcastinnhold, inkludert episoder, grafikk og podcastbeskrivelser, lastes opp og leveres direkte av Mike Malatesta eller deres podcastplattformpartner. Hvis du tror at noen bruker det opphavsrettsbeskyttede verket ditt uten din tillatelse, kan du følge prosessen skissert her https://no.player.fm/legal.
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Mike's Mind: Danny Meyer's 5 A's

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Manage episode 405296482 series 2620225
Innhold levert av Mike Malatesta. Alt podcastinnhold, inkludert episoder, grafikk og podcastbeskrivelser, lastes opp og leveres direkte av Mike Malatesta eller deres podcastplattformpartner. Hvis du tror at noen bruker det opphavsrettsbeskyttede verket ditt uten din tillatelse, kan du følge prosessen skissert her https://no.player.fm/legal.

When Mike first stepped into the world of Danny Meyer's Union Square Hospitality Group, he was struck by the sheer warmth and impeccable service that seemed to flow effortlessly throughout the establishment. It's this very essence of Meyer's enlightened hospitality that Mike is eager to discuss, celebrating the Five A's that have redefined customer service: Awareness, Anticipation, Acknowledgment, Action, and Accountability. Meyer's philosophy is not just about serving food with a smile; it's a testament to the power of genuine care and connection in every interaction. This episode is an ode to the man whose principles in hospitality extend beyond the dining room into our daily lives, touching everyone from employees to the community at large.

To Connect with Mike:

Please LIKE 👍SHARE 📲SUBSCRIBE to stay updated on all LIVE Streams on Facebook, LinkedIn, YouTube, Twitter

  continue reading

528 episoder

Artwork
iconDel
 
Manage episode 405296482 series 2620225
Innhold levert av Mike Malatesta. Alt podcastinnhold, inkludert episoder, grafikk og podcastbeskrivelser, lastes opp og leveres direkte av Mike Malatesta eller deres podcastplattformpartner. Hvis du tror at noen bruker det opphavsrettsbeskyttede verket ditt uten din tillatelse, kan du følge prosessen skissert her https://no.player.fm/legal.

When Mike first stepped into the world of Danny Meyer's Union Square Hospitality Group, he was struck by the sheer warmth and impeccable service that seemed to flow effortlessly throughout the establishment. It's this very essence of Meyer's enlightened hospitality that Mike is eager to discuss, celebrating the Five A's that have redefined customer service: Awareness, Anticipation, Acknowledgment, Action, and Accountability. Meyer's philosophy is not just about serving food with a smile; it's a testament to the power of genuine care and connection in every interaction. This episode is an ode to the man whose principles in hospitality extend beyond the dining room into our daily lives, touching everyone from employees to the community at large.

To Connect with Mike:

Please LIKE 👍SHARE 📲SUBSCRIBE to stay updated on all LIVE Streams on Facebook, LinkedIn, YouTube, Twitter

  continue reading

528 episoder

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