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Post Mortem: : Dutch Bros vs. Starbucks: Contrasting Earnings Results
Manage episode 417539305 series 3005470
Summary
Dutch Bros and Starbucks are taking different approaches in the coffee market. Dutch Bros focuses on decadent offerings and drive-through service, while Starbucks offers a mass-market, somewhat premium experience. Dutch Bros is experiencing strong growth in units, revenue, and same-store sales, while Starbucks is seeing negative same-store sales. Dutch Bros emphasizes brand identity, customer service, and experiential moments, while Starbucks is leaning towards discounting to bring back customers. We break it down more.
Chapters
00:00 Introduction and Background
02:26 Dutch Bros' Growth: Units, Revenue, and Margins
03:24 Starbucks' Challenge: Negative Same-Store Sales
05:45 The Importance of Brand Identity and Customer Service
09:33 Starbucks' Strategy: Discounting
11:29 Retail Sales Trends
79 episoder
Manage episode 417539305 series 3005470
Summary
Dutch Bros and Starbucks are taking different approaches in the coffee market. Dutch Bros focuses on decadent offerings and drive-through service, while Starbucks offers a mass-market, somewhat premium experience. Dutch Bros is experiencing strong growth in units, revenue, and same-store sales, while Starbucks is seeing negative same-store sales. Dutch Bros emphasizes brand identity, customer service, and experiential moments, while Starbucks is leaning towards discounting to bring back customers. We break it down more.
Chapters
00:00 Introduction and Background
02:26 Dutch Bros' Growth: Units, Revenue, and Margins
03:24 Starbucks' Challenge: Negative Same-Store Sales
05:45 The Importance of Brand Identity and Customer Service
09:33 Starbucks' Strategy: Discounting
11:29 Retail Sales Trends
79 episoder
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