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Episode 3 - Brian Cobb
Manage episode 247684490 series 2580659
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A passenger’s experience within an airport is of the utmost importance, for any airport regardless of size or location. For the third episode in International Airport Review’s podcast series, our editor Tara Nolan spoke to Brian Cobb, Vice President of Customer Experience and Chief Innovation Officer at Cincinnati / Northern Kentucky International Airport to discover potential approaches when trying to secure a positive passenger journey.
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