Diving into Excellence: The Story Behind Smart Aquatics with Johnny Nalepa
Manage episode 412174470 series 3553147
Join us for an exclusive one-on-one conversation with Johnny Nalepa, the owner of Smart Aquatics, as we delve into the fascinating world of "Lamborghini Pools." As a second-generation aquatic professional, Johnny brings a wealth of experience and expertise to the table, having spent his entire life immersed in the industry. With over a decade of design, engineering, and consulting experience, Johnny's passion for aquatic innovation shines through in every project. Tune in as we explore Johnny's journey, from his family business roots to his college degree in aquatic engineering technology, and discover how Smart Aquatics is revolutionizing the customer service experience with unmatched creative design and expert-level skill sets. Don't miss this deep dive into excellence with Johnny Nalepa.
Kapitler
1. Introduction and Background (00:00:00)
2. Starting Smart Aquatics (00:01:17)
3. The Importance of Learning about Business (00:03:21)
4. Transitioning from Working in the Business to On the Business (00:04:19)
5. The Difference Between Being Self-Employed and Owning a Business (00:05:32)
6. The Specialized Nature of the Pool Industry (00:06:40)
7. Managing Growth and Success (00:07:49)
8. The Challenges of Hiring and Building the Right Team (00:08:18)
9. Managing Emotions and Maintaining Professionalism (00:09:34)
10. The Importance of Kindness and Professionalism in Dealing with Clients (00:10:44)
11. The Lamborghini Pool Project (00:11:43)
12. Using Social Media to Grow the Business (00:12:50)
13. Underwater Photoshoots and Building the Brand (00:23:37)
14. Advice for Young Entrepreneurs (00:27:30)
15. Conclusion (00:29:49)
21 episoder