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58. They Listen, They Care
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Individuals with intellectual and/or developmental disabilities (I/DD) and their families often find themselves dealing with complexity and even intentional obfuscation as they navigate the path of Medicaid eligibility and benefits That is why we find it exhilarating when along that path we find individuals with expertise and empathy. I have discovered both those qualities in Marianne Huff. Although Marianne's highest level of expertise is in the mental health arena...the rules governing Medicaid are, with just a few exceptions, the same we deal with in the I/DD world. I have known Marianne for several years. About 5 years ago she provided invaluable information when we found ourselves in a benefit eligibility dispute with our local Community Mental Health organization and were anxiously facing an appeal before an Administrative Judge. Marianne's advice and guidance resulted in a positive outcome for our son Lliam. I believe you will find this episode enlightening and come to realize we also have allies and advocates within the community of professionals working MHAM. They Listen and they Care!
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