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38. [Shoptalk Fall] ThredUp's CEO, James Reinhart: "A leader needs to love the problem"
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In this episode of OFFBounds, Paula Macaggi interviews James Reinhart, co-founder and CEO of ThredUp, to discuss how the company is revolutionizing the secondhand fashion industry through the power of AI. Learn how ThredUp uses technology to streamline the resale process, from item inspection to online merchandising, making sustainable shopping more accessible and efficient. James also shares insights on the growing trend of circular fashion, ThredUp’s brand partnerships, and what the future holds for the resale market. Tune in for a fascinating look at how innovation is transforming the retail industry.
James will also speak at Shoptalk Fall this October in Chicago. If you represent a brand or retailer and haven't booked your ticket yet, our listeners have 20% discount on this link.
Timestamps:
00:00 The Rise of Re-commerce
01:15 Building ThredUP: A Journey Through Time
04:00 The Seller and Buyer Experience
08:01 Technology and Operations in Re-commerce
12:28 Partnerships with Brands
16:10 Leadership and Innovation in Fashion
20:33 Advice for Aspiring Entrepreneurs
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Studio: Podstream Studios
Production: Paula Macaggi
Edition: Bicho de Goiaba
Research: Lia Cabrini
Design: Gabriel Fischer
Partnership: Shoptalk Fall
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