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Elad Ferber wants AI agents to answer the call

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Manage episode 445419401 series 3603261
Innhold levert av Pioneers of AI. Alt podcastinnhold, inkludert episoder, grafikk og podcastbeskrivelser, lastes opp og leveres direkte av Pioneers of AI eller deres podcastplattformpartner. Hvis du tror at noen bruker det opphavsrettsbeskyttede verket ditt uten din tillatelse, kan du følge prosessen skissert her https://no.player.fm/legal.

We all know what it’s like to call a medical office and wait on hold, just to provide basic information that only takes a few minutes once someone picks up. Medical workers face this, too, spending hours on calls to share patient details or billing codes. Elad Ferber, co-founder and CEO of Synthpop, is deploying AI agents to take those calls, using synthetic human voices with AI behind them to reduce administrative tedium in healthcare. Hear a Synthpop agent handle a call and more from Elad on how the technology works, along with the ethics of deploying AI to talk to humans and handle sensitive information.

Pioneers of AI is made possible with support from Inflection AI.

Subscribe to Pioneers of AI: https://listen.pioneersof.ai/Subscribe

Learn more about Pioneers of AI: http://pioneersof.ai/

Follow Pioneers of AI on all channels: https://linktr.ee/pioneersofai

At the center of AI is people, so we want to hear from you! Share your experiences with AI — or ask us a burning question — by leaving a voicemail at 601-633-2424. Your voice could be featured in a future episode!

See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

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9 episoder

Artwork
iconDel
 
Manage episode 445419401 series 3603261
Innhold levert av Pioneers of AI. Alt podcastinnhold, inkludert episoder, grafikk og podcastbeskrivelser, lastes opp og leveres direkte av Pioneers of AI eller deres podcastplattformpartner. Hvis du tror at noen bruker det opphavsrettsbeskyttede verket ditt uten din tillatelse, kan du følge prosessen skissert her https://no.player.fm/legal.

We all know what it’s like to call a medical office and wait on hold, just to provide basic information that only takes a few minutes once someone picks up. Medical workers face this, too, spending hours on calls to share patient details or billing codes. Elad Ferber, co-founder and CEO of Synthpop, is deploying AI agents to take those calls, using synthetic human voices with AI behind them to reduce administrative tedium in healthcare. Hear a Synthpop agent handle a call and more from Elad on how the technology works, along with the ethics of deploying AI to talk to humans and handle sensitive information.

Pioneers of AI is made possible with support from Inflection AI.

Subscribe to Pioneers of AI: https://listen.pioneersof.ai/Subscribe

Learn more about Pioneers of AI: http://pioneersof.ai/

Follow Pioneers of AI on all channels: https://linktr.ee/pioneersofai

At the center of AI is people, so we want to hear from you! Share your experiences with AI — or ask us a burning question — by leaving a voicemail at 601-633-2424. Your voice could be featured in a future episode!

See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

  continue reading

9 episoder

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