The Autoblog Podcast is one of the oldest and most-listened to automotive podcasts anywhere. The show features a rotating panel of editors and guests hosted by Editor-in-Chief Greg Migliore. The gloves come off and the lively discussion has everything from the most important news of the week to the best and worst cars we're driving. The show traditionally wraps with the popular Spend My Money segment. With nearly 700 episodes, the podcast is a must-listen for automotive enthusiasts everywhere.
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Superchat: A Conversation About Using Messaging To Engage Customers
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Manage episode 438851831 series 1028207
Innhold levert av JesusHoyos and Jesus Hoyos. Alt podcastinnhold, inkludert episoder, grafikk og podcastbeskrivelser, lastes opp og leveres direkte av JesusHoyos and Jesus Hoyos eller deres podcastplattformpartner. Hvis du tror at noen bruker det opphavsrettsbeskyttede verket ditt uten din tillatelse, kan du fĂžlge prosessen skissert her https://no.player.fm/legal.
Superchat is a messaging CRM that is focused on channels like WhatsApp providing collaboration between employees and customers. They have more than 4,000 customers around the world. While they originally come from Germany, they also have customers in Latin America, one exciting use case is that of Yaya Delivery in El Salvador: https://www.superchat.com/success-stories/yayadelivery Superchat offers solutions for sales, marketing, service and recruiting. Superchat: www.superchat.com Listen to our conversation with Alexander Farr, Chief of Staff at Superchat. Contact Alexander Farr: https://www.linkedin.com/in/alex-farr More about use cases with Superchat can be found here: https://www.youtube.com/watch?v=ZKCHkdWCUtU&feature=youtu.be Topics đSuperchat offers a WhatsApp CRM with solutions for sales, marketing, service, and recruiting to over 4,000 customers worldwide, focusing on a channel-first approach to leverage WhatsApp's full potential. đŒThe platform supports multiple channels with features like inboxes, newsletters, review management, automations, and customer service for a comprehensive customer journey from web chat to sales and support. đ°WhatsApp's pricing models for contact vs. contact-initiated interactions enable businesses to reduce costs while maintaining profitability, especially in competitive markets where customer experience is crucial. đYaya Delivery in El Salvador uses WhatsApp for automated order tracking, customer feedback, and re-engagement campaigns, demonstrating practical applications for improving customer satisfaction and loyalty. đ„Superchat's unified inbox allows teams to collaborate internally on customer issues, assigning conversations to the right person and tagging each other, streamlining communication and improving customer service. đThe WhatsApp Business API enables multi-user access for teams, overcoming limitations of the WhatsApp Business app and making it more practical for businesses to use WhatsApp for customer service. đ€Superchat's AI chatbots can be configured to answer simple questions in any language, providing 24/7 support, with human agents available to take over when needed for accurate and efficient customer service. đThe platform's integration with various tools like CRM, scheduling, forms, landing pages, and e-commerce platforms enables companies to streamline workflows and update systems seamlessly, making it a super app for WhatsApp and other messaging tools. #tomandocafeconjesushoyos
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248 episoder
MP3•Episoder hjem
Manage episode 438851831 series 1028207
Innhold levert av JesusHoyos and Jesus Hoyos. Alt podcastinnhold, inkludert episoder, grafikk og podcastbeskrivelser, lastes opp og leveres direkte av JesusHoyos and Jesus Hoyos eller deres podcastplattformpartner. Hvis du tror at noen bruker det opphavsrettsbeskyttede verket ditt uten din tillatelse, kan du fĂžlge prosessen skissert her https://no.player.fm/legal.
Superchat is a messaging CRM that is focused on channels like WhatsApp providing collaboration between employees and customers. They have more than 4,000 customers around the world. While they originally come from Germany, they also have customers in Latin America, one exciting use case is that of Yaya Delivery in El Salvador: https://www.superchat.com/success-stories/yayadelivery Superchat offers solutions for sales, marketing, service and recruiting. Superchat: www.superchat.com Listen to our conversation with Alexander Farr, Chief of Staff at Superchat. Contact Alexander Farr: https://www.linkedin.com/in/alex-farr More about use cases with Superchat can be found here: https://www.youtube.com/watch?v=ZKCHkdWCUtU&feature=youtu.be Topics đSuperchat offers a WhatsApp CRM with solutions for sales, marketing, service, and recruiting to over 4,000 customers worldwide, focusing on a channel-first approach to leverage WhatsApp's full potential. đŒThe platform supports multiple channels with features like inboxes, newsletters, review management, automations, and customer service for a comprehensive customer journey from web chat to sales and support. đ°WhatsApp's pricing models for contact vs. contact-initiated interactions enable businesses to reduce costs while maintaining profitability, especially in competitive markets where customer experience is crucial. đYaya Delivery in El Salvador uses WhatsApp for automated order tracking, customer feedback, and re-engagement campaigns, demonstrating practical applications for improving customer satisfaction and loyalty. đ„Superchat's unified inbox allows teams to collaborate internally on customer issues, assigning conversations to the right person and tagging each other, streamlining communication and improving customer service. đThe WhatsApp Business API enables multi-user access for teams, overcoming limitations of the WhatsApp Business app and making it more practical for businesses to use WhatsApp for customer service. đ€Superchat's AI chatbots can be configured to answer simple questions in any language, providing 24/7 support, with human agents available to take over when needed for accurate and efficient customer service. đThe platform's integration with various tools like CRM, scheduling, forms, landing pages, and e-commerce platforms enables companies to streamline workflows and update systems seamlessly, making it a super app for WhatsApp and other messaging tools. #tomandocafeconjesushoyos
…
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248 episoder
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