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Data Doesn't Help, BUT Storytelling Does - David Hutchens, Author, CEO at The Storytelling Leader [Storytelling]

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Manage episode 367956913 series 2875989
Innhold levert av Press 1 For Nick. Alt podcastinnhold, inkludert episoder, grafikk og podcastbeskrivelser, lastes opp og leveres direkte av Press 1 For Nick eller deres podcastplattformpartner. Hvis du tror at noen bruker det opphavsrettsbeskyttede verket ditt uten din tillatelse, kan du følge prosessen skissert her https://no.player.fm/legal.

David Hutchens, Author, CEO at The Storytelling Leader [Storytelling]

How did you get into storytelling?
How does storytelling help ideas move through the organization?
Why do people get fearful of storytelling?
How does Storytelling create an emotional connection?
What are the stories we should bring to the CX and EX?
Outlearning the wolves
What book or person in customer service or experience has influenced you the most in the past year?
If you could leave a note to all customer service professionals, what would you say?
How did you get into storytelling?
How does storytelling help ideas move through the organization?
Why do people get fearful of storytelling?
How does Storytelling create an emotional connection?


ABOUT NICK GLIMSDAHL
Subscribe to my weekly newsletter
Find me on Twitter
Find me on LinkedIn


LISTENER SUPPORT
Purchase Nick’s books:
Reasons NOT to Focus on Employee Experience: A Comprehensive Guide

Apparel:
https://www.teepublic.com/user/press-1-for-nick
Support this show through Buy Me A Coffee


BOOK RECOMMENDATIONS:
Learn about all the guests book recommendations here: https://press1fornick.com/books/

BROUGHT TO YOU BY:
VDS
: They are a client-first consulting firm focused on strategy, business outcomes, and technology. They provide holistic consulting services to optimize your customer contact center, inspiring and designing transformational change to modernize and prepare your business for the future. Learn more: https://www.govds.com/

This podcast is under the umbrella of CX of M Radio: https://cxofm.org/Podcast-Shows/


SPONSORING OPPORTUNITIES:
Interested in partnering with the Press 1 For Nick podcast? Click here: https://press1fornick.com/lets-talk/

  continue reading

314 episoder

Artwork
iconDel
 
Manage episode 367956913 series 2875989
Innhold levert av Press 1 For Nick. Alt podcastinnhold, inkludert episoder, grafikk og podcastbeskrivelser, lastes opp og leveres direkte av Press 1 For Nick eller deres podcastplattformpartner. Hvis du tror at noen bruker det opphavsrettsbeskyttede verket ditt uten din tillatelse, kan du følge prosessen skissert her https://no.player.fm/legal.

David Hutchens, Author, CEO at The Storytelling Leader [Storytelling]

How did you get into storytelling?
How does storytelling help ideas move through the organization?
Why do people get fearful of storytelling?
How does Storytelling create an emotional connection?
What are the stories we should bring to the CX and EX?
Outlearning the wolves
What book or person in customer service or experience has influenced you the most in the past year?
If you could leave a note to all customer service professionals, what would you say?
How did you get into storytelling?
How does storytelling help ideas move through the organization?
Why do people get fearful of storytelling?
How does Storytelling create an emotional connection?


ABOUT NICK GLIMSDAHL
Subscribe to my weekly newsletter
Find me on Twitter
Find me on LinkedIn


LISTENER SUPPORT
Purchase Nick’s books:
Reasons NOT to Focus on Employee Experience: A Comprehensive Guide

Apparel:
https://www.teepublic.com/user/press-1-for-nick
Support this show through Buy Me A Coffee


BOOK RECOMMENDATIONS:
Learn about all the guests book recommendations here: https://press1fornick.com/books/

BROUGHT TO YOU BY:
VDS
: They are a client-first consulting firm focused on strategy, business outcomes, and technology. They provide holistic consulting services to optimize your customer contact center, inspiring and designing transformational change to modernize and prepare your business for the future. Learn more: https://www.govds.com/

This podcast is under the umbrella of CX of M Radio: https://cxofm.org/Podcast-Shows/


SPONSORING OPPORTUNITIES:
Interested in partnering with the Press 1 For Nick podcast? Click here: https://press1fornick.com/lets-talk/

  continue reading

314 episoder

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