Tough Conversations™ for School Leaders with Michael Hawton

Professional Learnings NSWPPA Educational Leadership

In this episode, we talk with Michael Hawton about Tough Conversations™ for School Leaders course that an exclusive for the NSWPPA being held at the Head Office in Ultimo.
Date: Monday 26 June 2023 | between 8.30am - 4.00pm.
Bookings Directly at:
https://cvent.me/ZKENen
Further information is below.
https://www.nswppa.org.au/tough-conversations
This is a one-day Professional Learning for School Principals and Executive Teams.
COST: $299 (+GST) per person - includes lunch

LESSON FRAMEWORK

• Why people overreact.zSelf-control factors in adults and young people.
• How ‘frustration tolerance’ develops in people.
• What to tolerate: sorting out what to let go and what needs your attention.
• What people will do if you challenge them.
• A step-by-step process to address a problem.
• How to tame tigers: effectively dealing with offensive behavior.
• A video demonstration of the concepts applied to a tough conversation between a parent and a principal.

EXPECTED LEARNING OUTCOMES

• Improved knowledge of how to negotiate a solution to a problem using a scripted mediation process.
• Better understanding of how to be less affected by someone becoming frustrated and how to manage their emotional distress.
• Strategies to progress the conversation towards a pre-planned outcome.
• Practical demonstrations of principals and school leaders managing difficult parent and staff behaviour, including what to do and what to say to achieve better outcomes.
• Readings and literature for follow-up research.

VENUE DETAILS
NSWPPA Head Office
22 -26 Mountain Street
Suite 105, 22-36
Ultimo,NSW, 2007
Paid car parking is available at Broadway Shopping Centre.

To view our Professional Learning Offerings visit:
https://www.nswppa.org.au/professional-learning