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Innhold levert av Akeel Jabber | Horizen Capital. Alt podcastinnhold, inkludert episoder, grafikk og podcastbeskrivelser, lastes opp og leveres direkte av Akeel Jabber | Horizen Capital eller deres podcastplattformpartner. Hvis du tror at noen bruker det opphavsrettsbeskyttede verket ditt uten din tillatelse, kan du følge prosessen skissert her https://no.player.fm/legal.
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Why First Impressions Matter When it Comes to Onboarding with Peter Ord #206
Manage episode 358933330 series 2807047
Innhold levert av Akeel Jabber | Horizen Capital. Alt podcastinnhold, inkludert episoder, grafikk og podcastbeskrivelser, lastes opp og leveres direkte av Akeel Jabber | Horizen Capital eller deres podcastplattformpartner. Hvis du tror at noen bruker det opphavsrettsbeskyttede verket ditt uten din tillatelse, kan du følge prosessen skissert her https://no.player.fm/legal.
Peter Ord is the Founder and CEO of GuideCX®, a leading provider of client onboarding and implementation tools for SaaS companies. With a focus on delivering value faster to clients, they offer advanced solutions that help project managers and client success teams invite, guide, and engage their customers.
Peter's vision is to empower businesses to create a truly customer-centric onboarding experience that leaves a lasting impression, becoming the top choice for companies looking to enhance their onboarding process and drive customer success.
In this episode we cover:
- 00:00 - Intro
- 01:19 - The Founding & Overview Of GUIDEcx
- 07:18 - GUIDEcx Funding & Size Today
- 07:55 - First Steps On Customer Experience & Why It Is Important
- 15:37 - Setting Up The Most Important Metrics & KPIs
- 18:41 - Customer Experience Trends And Technologies To Keep An Eye In 2023
- 23:00 - The 5 Steps To The Early Success of GUIDEcx
- 27:44 - Advice To Scale SaaS Startups
- 31:42 - Peter's Favorite Activity To Get Into a Flow State
- 32:31 - Peter's Piece of Advice for His 25 Years Old Self
- 33:21 - Peter's Biggest Challenges at GuideCX
- 35:19 - Instrumental Resources For Peter's Success
- 36:33 - What Does Success Means for Peter Today
- 37:56 - Get In Touch With Peter
Get In Touch With Peter:
Mentions:
Books:
The Mom Test by Rob Fitzpatrick
The User Method by Jeff Schwarting
Tag Us & Follow:
More About Akeel:
232 episoder
Del
Manage episode 358933330 series 2807047
Innhold levert av Akeel Jabber | Horizen Capital. Alt podcastinnhold, inkludert episoder, grafikk og podcastbeskrivelser, lastes opp og leveres direkte av Akeel Jabber | Horizen Capital eller deres podcastplattformpartner. Hvis du tror at noen bruker det opphavsrettsbeskyttede verket ditt uten din tillatelse, kan du følge prosessen skissert her https://no.player.fm/legal.
Peter Ord is the Founder and CEO of GuideCX®, a leading provider of client onboarding and implementation tools for SaaS companies. With a focus on delivering value faster to clients, they offer advanced solutions that help project managers and client success teams invite, guide, and engage their customers.
Peter's vision is to empower businesses to create a truly customer-centric onboarding experience that leaves a lasting impression, becoming the top choice for companies looking to enhance their onboarding process and drive customer success.
In this episode we cover:
- 00:00 - Intro
- 01:19 - The Founding & Overview Of GUIDEcx
- 07:18 - GUIDEcx Funding & Size Today
- 07:55 - First Steps On Customer Experience & Why It Is Important
- 15:37 - Setting Up The Most Important Metrics & KPIs
- 18:41 - Customer Experience Trends And Technologies To Keep An Eye In 2023
- 23:00 - The 5 Steps To The Early Success of GUIDEcx
- 27:44 - Advice To Scale SaaS Startups
- 31:42 - Peter's Favorite Activity To Get Into a Flow State
- 32:31 - Peter's Piece of Advice for His 25 Years Old Self
- 33:21 - Peter's Biggest Challenges at GuideCX
- 35:19 - Instrumental Resources For Peter's Success
- 36:33 - What Does Success Means for Peter Today
- 37:56 - Get In Touch With Peter
Get In Touch With Peter:
Mentions:
Books:
The Mom Test by Rob Fitzpatrick
The User Method by Jeff Schwarting
Tag Us & Follow:
More About Akeel:
232 episoder
Alle episoder
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Lik SaaS District
Alessandro Bogliari, CEO and Co-Founder of The Influencer Marketing Factory, a global influencer marketing agency, talks with great guests about influencer marketing, social media, the creator economy, social commerce and much more.
…
continue reading
The Village Global podcast takes you inside the world of venture capital and technology, featuring enlightening interviews with entrepreneurs, investors and tech industry leaders. Learn more at www.villageglobal.vc.
…
continue reading
Bitcoin pioneer Charlie Shrem peels back the layers on the lives and backgrounds of the world's most impactful innovators. Centering around intimate narratives, Shrem uncovers a detailed, previously unspoken story of the genesis and evolution of bitcoin, cryptocurrency, artificial intelligence, and the web3 movements. Join Shrem as he journeys through the uncharted territories of tech revolutions, revealing the human side of the stories that shaped the digital world we live in today.
…
continue reading
Custom Manufacturing Industry podcast is an entrepreneurship and motivational podcast on all platforms, hosted by Aaron Clippinger. Being CEO of multiple companies including the signage industry and the software industry, Aaron has over 20 years of consulting and business management. His software has grown internationally and with over a billion dollars annually going through the software. Using his Accounting degree, Aaron will be talking about his organizational ways to get things done. Hi ...
…
continue reading
Each week, Another Bite breaks down the latest and greatest pitches from Shark Tank. It's practical business advice delivered in a fun way. All the substance of an HBR article, but fun. Hosted by Jorie Munroe, Ariel Boswell, and Jon Dick.
…
continue reading
Kipp Bodnar (HubSpot’s CMO) and Kieran Flanagan (Zapier’s CMO), lead you down the rabbit hole of marketing trends, growth tactics and innovation. On the way you’ll pick up undiscovered strategies to give you that slight edge for success. These are not your typical twitter thread regurgitated marketing tactics that everyone is doing. These are new methods, with unfiltered examination of successful fresh ideas.
…
continue reading
Welcome to the Disruptors Podcast. This podcast features the most disruptive individuals on the planet no matter what niche or industry they are in, if you want thought provoking conversation with some of the most successful & controversial people alive then the disruptors podcast is a must listen to. Your host Rob Moore is a best selling author, holds 3 world records for public speaking, entrepreneur, property investor, and property educator. Author of the global bestsellers “Life Leverage” ...
…
continue reading
1
Wholesaling Inc with Brent Daniels
Find distressed properties for pennies on the dollar and turn them for huge profits!
Let’s face it, Real estate education has lost the script. Everybody “claims” to have the secret sauce. They get you to sign up, get you to bite on a “magic” formula, but there’s no real tools to get there. There’s so much talk, no practical steps. It’s not instructional, it’s hype. The ideas aren’t focused on your success, it’s focused on theirs. Well, it doesn’t have to be that way. If you’ve been searching for a way to escape the rat race and achieve true financial freedom wholesaling real ...
…
continue reading
The Greatness Machine is on a Quest to Maximize the Human Experience! Join Award Winning CEO and Author, Darius Mirshahzadeh (pron. Mer-shaw-za-day), as he interviews some of the greatest minds in the world―turning their wisdom and experience into learnings and advice you can use in your life so that you can level up and create greatness. Join Darius as he goes deep with guests like: Moby, Seth Godin, Gabby Reece, Amanda Knox, UFC Ring Announcer Bruce Buffer, Former FBI Negotiator Chris Voss ...
…
continue reading
The traditional enterprise go-to-market motion is undergoing a transformational shift. B2B buyers are more sophisticated than ever, and operational efficiency is a key focus for every organization. One key function possesses a unique opportunity to shape the future of revenue generation: enablement. On this podcast, we’re bringing you the secrets, strategies, and tactics that successful enablement leaders are using to drive meaningful impact. The Enablement Edge is the go-to resource for sal ...
…
continue reading
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