))
How do businesses get value out of a CRM?
Manage episode 328558849 series 2976976
Innhold levert av CallSource. Alt podcastinnhold, inkludert episoder, grafikk og podcastbeskrivelser, lastes opp og leveres direkte av CallSource eller deres podcastplattformpartner. Hvis du tror at noen bruker det opphavsrettsbeskyttede verket ditt uten din tillatelse, kan du følge prosessen skissert her https://no.player.fm/legal.
A customer relationship management platform is a broad classification for any tool that helps a business organize their interactions with their consumers. Platforms have evolved heavily over the past several decades. The primary value of a CRM for a business is to help the business turn process into profit. When under-utilized it can easily work against the business. The goal with any CRM is to get greater value out of the platform than its investment. There are a lot of ways that businesses can get value out of a CRM.
53 episoder
Del
