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32. Creating an Amazing Client Experience Inside Your Virtual Law Firm
Manage episode 407063612 series 3485753
Innhold levert av Kailey Jacomet | Business Attorney. Alt podcastinnhold, inkludert episoder, grafikk og podcastbeskrivelser, lastes opp og leveres direkte av Kailey Jacomet | Business Attorney eller deres podcastplattformpartner. Hvis du tror at noen bruker det opphavsrettsbeskyttede verket ditt uten din tillatelse, kan du følge prosessen skissert her https://no.player.fm/legal.
In today's episode, we're talking about the importance of creating an amazing client experience to foster referrals and grow your law firm.
Episode highlights:
-Implementing a user-friendly and responsive lead intake process
-Being friendly, personable, and valuable during consultations
-Managing client expectations effectively
-Streamlining the onboarding process
-And of course, delivering excellent service
I also cover the significance of clear communication, proactive updates, and thoughtful gestures upon engagement conclusion to make clients feel valued and supported. These strategies are crucial for building a referral-based business and ensuring the firm's sustained success - so this episode is one you don't want to miss!
Be sure to follow this podcast for all future updates & get notified of new episodes!
Ready to take your virtual law firm to the next level? Join the Lawyer on Your Terms Accelerator
Connect with Kailey:
- Monthly coffee chat: https://lawyeronyourterms.com/coffeechat/
- Website: https://lawyeronyourterms.com/
- Instagram: @lifestylelawfirm
- Join the free Facebook group for female lawyers!
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