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Customer Service - 5 Steps to Winning at Customer Service
Manage episode 407486944 series 3561037
Innhold levert av Ruth Mannschreck, DDS, Ruth Mannschreck, and DDS. Alt podcastinnhold, inkludert episoder, grafikk og podcastbeskrivelser, lastes opp og leveres direkte av Ruth Mannschreck, DDS, Ruth Mannschreck, and DDS eller deres podcastplattformpartner. Hvis du tror at noen bruker det opphavsrettsbeskyttede verket ditt uten din tillatelse, kan du følge prosessen skissert her https://no.player.fm/legal.
Probably the most important piece of this whole thing is to make sure you have a Customer Service Process in place. It doesn't have to be fancy or expensive. You don't even have to start with a budget for Customer Service.
As one of my mentors told me, "Start small ... get fancy later."
The point is to create a process that makes your clients and customers feel heard, understood and appreciated every time they engage with you, your team and your reputation out in the world.
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