))
194: Wale Akinyemi - Creating Unforgettable Customer Experiences
Manage episode 423323860 series 3579633
Innhold levert av Daudi Mugabi. Alt podcastinnhold, inkludert episoder, grafikk og podcastbeskrivelser, lastes opp og leveres direkte av Daudi Mugabi eller deres podcastplattformpartner. Hvis du tror at noen bruker det opphavsrettsbeskyttede verket ditt uten din tillatelse, kan du følge prosessen skissert her https://no.player.fm/legal.
Dr. Wale Akinyemi, an esteemed Organizational Culture Expert and the Chief Transformational Officer of PowerTalks Culture Experts, offers profound insights in this episode. He delves into the significance of fostering a customer-centric organization, emphasizing the necessity of an all-encompassing customer experience ecosystem that extends beyond merely customer-facing staff.
Furthermore, Dr. Akinyemi elaborates on the transformative power of crafting exceptional customer experiences by creating memorable interactions at every touchpoint throughout the customer journey.
https://www.businessmic.com/wale-adinyemi
100 episoder
Del
