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Innhold levert av Ericka Moore, SOLABS, Philippe Gaudreau, and Mandy Gervasio. Alt podcastinnhold, inkludert episoder, grafikk og podcastbeskrivelser, lastes opp og leveres direkte av Ericka Moore, SOLABS, Philippe Gaudreau, and Mandy Gervasio eller deres podcastplattformpartner. Hvis du tror at noen bruker det opphavsrettsbeskyttede verket ditt uten din tillatelse, kan du følge prosessen skissert her https://no.player.fm/legal.
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Episode 59: The Implementation of QM10 with Ericka Moore

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Manage episode 374300328 series 2401782
Innhold levert av Ericka Moore, SOLABS, Philippe Gaudreau, and Mandy Gervasio. Alt podcastinnhold, inkludert episoder, grafikk og podcastbeskrivelser, lastes opp og leveres direkte av Ericka Moore, SOLABS, Philippe Gaudreau, and Mandy Gervasio eller deres podcastplattformpartner. Hvis du tror at noen bruker det opphavsrettsbeskyttede verket ditt uten din tillatelse, kan du følge prosessen skissert her https://no.player.fm/legal.

In this episode of the QM Insights podcast, Etienne is joined by Ericka Moore, Head of Client Success at SOLABS to discuss the implementation process of SOLABS QM10. They discuss whether implementations are done internally or outsourced, what are the key elements that make a successful implementation, and what a successful implementation means for SOLABS.

Key Takeaways

00:49 Why do we perform all of our implementations internally?

02:38 Is there an overlapping between implementation and the Client Success roles?

05:41 What is the expected duration of an implementation project at SOLABS and why?

08:30: Who is involved in the implementation from the client’s perspective?

09:22 Read more on implementation on our Knowledge Base at docs.solabs.com

10:00 Key tips that make a successful implementation

Contact Ericka at emoore@solabs.com

Contact us at solabs-podcast@solabs.com

  continue reading

63 episoder

Artwork
iconDel
 
Manage episode 374300328 series 2401782
Innhold levert av Ericka Moore, SOLABS, Philippe Gaudreau, and Mandy Gervasio. Alt podcastinnhold, inkludert episoder, grafikk og podcastbeskrivelser, lastes opp og leveres direkte av Ericka Moore, SOLABS, Philippe Gaudreau, and Mandy Gervasio eller deres podcastplattformpartner. Hvis du tror at noen bruker det opphavsrettsbeskyttede verket ditt uten din tillatelse, kan du følge prosessen skissert her https://no.player.fm/legal.

In this episode of the QM Insights podcast, Etienne is joined by Ericka Moore, Head of Client Success at SOLABS to discuss the implementation process of SOLABS QM10. They discuss whether implementations are done internally or outsourced, what are the key elements that make a successful implementation, and what a successful implementation means for SOLABS.

Key Takeaways

00:49 Why do we perform all of our implementations internally?

02:38 Is there an overlapping between implementation and the Client Success roles?

05:41 What is the expected duration of an implementation project at SOLABS and why?

08:30: Who is involved in the implementation from the client’s perspective?

09:22 Read more on implementation on our Knowledge Base at docs.solabs.com

10:00 Key tips that make a successful implementation

Contact Ericka at emoore@solabs.com

Contact us at solabs-podcast@solabs.com

  continue reading

63 episoder

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