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Episode 10: Lessons Learned Leading Big and Small Businesses
Manage episode 446446324 series 3604598
In this episode, Richard Ellis interviews Justin Barney, the CRO of Thousand Eyes, a Cisco company. The conversation focuses on three key areas: hiring, retention, and performance management. Hiring is emphasized as the most important aspect, with a focus on diversity and creating a diverse interview panel and candidate pool. Retention is discussed in terms of setting clear expectations, maintaining open communication, and celebrating successes. Performance management is highlighted as a necessary but difficult task, with a focus on making tough decisions and holding each other accountable. Other topics include implementing the right processes and having a strong relationship between sales and product teams.
Chapters
00:00 Introduction and Background
02:40 Addressing People, Process, and Products
04:05 Hiring a Diverse Team
06:07 Playback Method to HIring
07:23 Investing in Recruiters
07:40 Keeping the Bench Warm
10:05 Retaining Top Performers
11:50 QBRs or Mid-Year Gatherings
14:40 Making Tough Decisions in Performance Management
17:00 Implementing Effective Processes
20:55 Product-Market Fit
23:05 Roadmap Selling / Relationship Between Sales and Product Teams
24:23 Being Clear on the Markets You Are Going to Enter
27:01 Some Goodness
Keywords
CRO career path, hiring, retention, performance management, diversity, interview panel, candidate pool, clear expectations, open communication, celebrating successes, tough decisions, holding each other accountable, processes, sales and product relationship
Sound Bites
- "People is where it starts and ends."
- "Having a diverse team allows for a better thought process."
- “Retention requires setting clear expectations, maintaining open communication, and celebrating successes.”
- “Performance management involves making tough decisions and holding each other accountable.”
- “Having a strong relationship between sales and product teams is essential for product-market fit and innovation.”
12 episoder
Manage episode 446446324 series 3604598
In this episode, Richard Ellis interviews Justin Barney, the CRO of Thousand Eyes, a Cisco company. The conversation focuses on three key areas: hiring, retention, and performance management. Hiring is emphasized as the most important aspect, with a focus on diversity and creating a diverse interview panel and candidate pool. Retention is discussed in terms of setting clear expectations, maintaining open communication, and celebrating successes. Performance management is highlighted as a necessary but difficult task, with a focus on making tough decisions and holding each other accountable. Other topics include implementing the right processes and having a strong relationship between sales and product teams.
Chapters
00:00 Introduction and Background
02:40 Addressing People, Process, and Products
04:05 Hiring a Diverse Team
06:07 Playback Method to HIring
07:23 Investing in Recruiters
07:40 Keeping the Bench Warm
10:05 Retaining Top Performers
11:50 QBRs or Mid-Year Gatherings
14:40 Making Tough Decisions in Performance Management
17:00 Implementing Effective Processes
20:55 Product-Market Fit
23:05 Roadmap Selling / Relationship Between Sales and Product Teams
24:23 Being Clear on the Markets You Are Going to Enter
27:01 Some Goodness
Keywords
CRO career path, hiring, retention, performance management, diversity, interview panel, candidate pool, clear expectations, open communication, celebrating successes, tough decisions, holding each other accountable, processes, sales and product relationship
Sound Bites
- "People is where it starts and ends."
- "Having a diverse team allows for a better thought process."
- “Retention requires setting clear expectations, maintaining open communication, and celebrating successes.”
- “Performance management involves making tough decisions and holding each other accountable.”
- “Having a strong relationship between sales and product teams is essential for product-market fit and innovation.”
12 episoder
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