Episode 4, Entrenched in Being Right
MP3•Episoder hjem
Manage episode 292460510 series 2907267
Innhold levert av Spiral Leadership Group. Alt podcastinnhold, inkludert episoder, grafikk og podcastbeskrivelser, lastes opp og leveres direkte av Spiral Leadership Group eller deres podcastplattformpartner. Hvis du tror at noen bruker det opphavsrettsbeskyttede verket ditt uten din tillatelse, kan du følge prosessen skissert her https://no.player.fm/legal.
In this episode, Arlia and Mark share some personal stories about customer service experiences during the pandemic, which lead to a discussion about what it is like to being trapped in the need for being right. In those situations, what do we do when we get defensive or triggered? How can we grow, change, and follow our own sense of ethics?
…
continue reading
7 episoder