My Conversation With The CEO Of The Efteling About The Future Of Customer Experience
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Fons Jurgens is the CEO of the Efteling. Efteling was selected as the best theme park in the world in 2017. I am a BIG fan of the Efteling. I even had the pleasure of taking the board of this great company to Silicon Valley. This trip inspired them to look at the customer relation the day after tomorrow. In this video, you'll discover a glimpse of how they see the future of theme parks. Enjoy this talk
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