Artwork

Innhold levert av Telecom Reseller. Alt podcastinnhold, inkludert episoder, grafikk og podcastbeskrivelser, lastes opp og leveres direkte av Telecom Reseller eller deres podcastplattformpartner. Hvis du tror at noen bruker det opphavsrettsbeskyttede verket ditt uten din tillatelse, kan du følge prosessen skissert her https://no.player.fm/legal.
Player FM - Podcast-app
Gå frakoblet med Player FM -appen!

Black Friday and Cyber Monday fast approaching, Sinch thinks Black Friday 2025 will be very different, Podcast

 
Del
 

Manage episode 449114372 series 2674324
Innhold levert av Telecom Reseller. Alt podcastinnhold, inkludert episoder, grafikk og podcastbeskrivelser, lastes opp og leveres direkte av Telecom Reseller eller deres podcastplattformpartner. Hvis du tror at noen bruker det opphavsrettsbeskyttede verket ditt uten din tillatelse, kan du følge prosessen skissert her https://no.player.fm/legal.

The telephone has come a long way since its creation 175 years ago.

On its 175th anniversary, we look ahead to where #telecommunications is headed, especially with the advancement of services such as RCS (Rich Communications Services) and the invention of chatbots. With Black Friday and Cyber Monday fast approaching, Sinch reports that over a quarter of Americans will use RCS to complete their shopping.

In fact, Sinch data found that;

  • 75% say great customer service would make them more loyal to a company
  • 41% are more likely to shop with a brand that shares personalized texts with them.

50% of respondents predict #AI and #chatbots will dominate customer experiences within the next decade.

Julia Fraser, Executive Vice President, North America at Sinch, shares what’s ahead for the future of business communications, especially when it comes to personalization on Technology Reseller News.

Visit www.sinch.com

  continue reading

51 episoder

Artwork
iconDel
 
Manage episode 449114372 series 2674324
Innhold levert av Telecom Reseller. Alt podcastinnhold, inkludert episoder, grafikk og podcastbeskrivelser, lastes opp og leveres direkte av Telecom Reseller eller deres podcastplattformpartner. Hvis du tror at noen bruker det opphavsrettsbeskyttede verket ditt uten din tillatelse, kan du følge prosessen skissert her https://no.player.fm/legal.

The telephone has come a long way since its creation 175 years ago.

On its 175th anniversary, we look ahead to where #telecommunications is headed, especially with the advancement of services such as RCS (Rich Communications Services) and the invention of chatbots. With Black Friday and Cyber Monday fast approaching, Sinch reports that over a quarter of Americans will use RCS to complete their shopping.

In fact, Sinch data found that;

  • 75% say great customer service would make them more loyal to a company
  • 41% are more likely to shop with a brand that shares personalized texts with them.

50% of respondents predict #AI and #chatbots will dominate customer experiences within the next decade.

Julia Fraser, Executive Vice President, North America at Sinch, shares what’s ahead for the future of business communications, especially when it comes to personalization on Technology Reseller News.

Visit www.sinch.com

  continue reading

51 episoder

כל הפרקים

×
 
Loading …

Velkommen til Player FM!

Player FM scanner netter for høykvalitets podcaster som du kan nyte nå. Det er den beste podcastappen og fungerer på Android, iPhone og internett. Registrer deg for å synkronisere abonnement på flere enheter.

 

Hurtigreferanseguide

Copyright 2024 | Sitemap | Personvern | Vilkår for bruk | | opphavsrett