Setting Clear Expectations
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In this Mike on the Mic episode, I dive deep into the importance of setting clear expectations within your organization. Learn why unclear expectations often lead to unacceptable results and discover practical strategies to establish measurable and actionable goals. I explore the difference between productivity and performance, the significance of balancing leading and lagging indicators, and the necessity of collaborative goal setting. Additionally, I discuss the role of core values in defining cultural fit and the use of job scorecards to ensure everyone in your team is aligned with the company's success. Tune in to understand how to set expectations that drive both individual and organizational performance.
Thanks for listening! Connect with us at mike-goldman.com/blog and on Instagram@mikegoldmancoach and on YouTube @Mikegoldmancoach
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1. Setting Clear Expectations (00:00:00)
2. The Need for a Better Framework (00:05:48)
3. Productivity vs. Performance (00:06:26)
4. Setting Clear Expectations for Productivity (00:08:35)
5. Key Performance Indicators and Targets (00:10:46)
6. Balancing Leading and Lagging Indicators (00:15:58)
7. Collaborative Goal Setting (00:20:37)
8. Defining Role Success for Company Success (00:22:18)
9. Setting Expectations for Culture Fit (00:24:04)
10. Creating Effective Job Scorecards (00:30:06)
11. Clear Expectations for Success (00:32:54)
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