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ICYMI: Digital Transformation Strides Driving Citizen Experience in Government
Manage episode 412954013 series 2910996
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This week, The Buzz presents a session from ACT-IAC's 2024 Digital Transformation Summit.
This panel of fedtech experts discusses the progress they have made in their respective agencies to leverage digital transformation to enhance the citizen experience, focusing on policy and process impediments that can derail progress and how to overcome them.
Panelists:
- Andrea Fletcher - Chief Digital Strategy Officer, Centers for Medicare and Medicaid Services
- Raymond Holder - .VP of Digital Growth, Maximus
- Beth Martin - Digital Services Expert, OPM
- Raj Iyer (Moderator) - Global Head of Public Sector, ServiceNow
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Intro/Outro Music: Focal Point/Young Community
Courtesy of Epidemic Sound
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