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Calculus of IT - Episode 15 - 3/7/2024 - "IT Survival Guide Chapter 16 - Employee Lifecycle"
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In Episode 15, Mike and Nate, along with special guest Kate Bosman, an expert in Employee Experience development, discuss Chapter 16 of the IT Survival Guide. While the chapter focuses on the Employee Lifecycle, we deeply dive into the entire Employee Experience (EX) and how it can and should be examined and optimized for value, including the IT components.
Here is my template on how to conduct a stakeholder influence map:
https://lucid.app/documents/view/82bc11fb-bfe1-40ce-a77b-f17ebf5c6bab
Post-chapter 16 analysis/reflection questions:
- How important is creating a positive employee experience for attracting and retaining top talent, and what role does IT play in this experience?
- Which elements of the onboarding process are critical for setting an employee up for success on day one, and what role should IT play?
- What challenges might arise in the partnership between IT and HR to improve the employee lifecycle, and how can these be addressed?
- How can gathering and using employee feedback about their experiences with IT improve the employee lifecycle?
- What are the key security and compliance considerations across the employee lifecycle stages, and how can IT address them?
- Which areas should IT prioritize in the first year to impact the employee lifecycle most effectively, and what technology solutions are critical to implement?
- What cultural and role adjustments within IT are necessary to adopt an employee-centric mindset regarding the lifecycle?
- How can IT and HR evolve their responsibilities to better partner to enhance the lifelong employee experience?
- Reflect on your own onboarding experiences and the impact of IT support on your transition, and suggest improvements.
- Among the various IT responsibilities in the Employee Lifecycle, which has the most significant impact on an employee's daily work experience, and why?
- How can IT and HR collaborate more effectively to streamline processes such as benefits and payroll and ensure security and ease of access?
- How can IT contribute to a positive offboarding experience, and why is this important for the organization's reputation and future hiring efforts?
- Reflecting on the analytics role in HR, how can IT systems be designed to provide meaningful insights into employee engagement, performance, and retention?
- How do you anticipate the role of IT in the Employee Lifecycle evolving with trends towards remote work and digital transformation?
- What examples of technology solutions could IT implement to improve the employee lifecycle?
The Calculus of IT website - https://www.thecoit.us
"The New IT Leader's Survival Guide" Book - https://www.longwalk.consulting/library
"The Calculus of IT" Book - https://www.longwalk.consulting/library
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Email - nate@thecoit.us
Email - mike@thecoit.us
Kapitler
1. Introductions and General Banter (00:00:00)
2. Preamble: Employee Experience (00:24:08)
3. Nate Reads Chapter 16 (01:08:30)
4. Chapter 16 Concludes - Analysis Continues (01:29:03)
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