Assess Your Customer Experience Consistency And Stay Inspired In Your Work The Chief Customer Officer Human Duct Tape Show podcast

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Bliss Customer Customerexperience Jeanne Bliss MBA Leadership Business CCO The Office

Innhold levert av Jeanne Bliss. Alt podcastinnhold, inkludert episoder, grafikk og podcastbeskrivelser, lastes opp og leveres direkte av Jeanne Bliss eller deres podcastplattformpartner. Hvis du tror at noen bruker det opphavsrettsbeskyttede verket ditt uten din tillatelse, kan du følge prosessen skissert her https://no.player.fm/legal.

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Assess Your Customer Experience Consistency and Stay Inspired in Your Work

2y ago 48:25

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Innhold levert av Jeanne Bliss. Alt podcastinnhold, inkludert episoder, grafikk og podcastbeskrivelser, lastes opp og leveres direkte av Jeanne Bliss eller deres podcastplattformpartner. Hvis du tror at noen bruker det opphavsrettsbeskyttede verket ditt uten din tillatelse, kan du følge prosessen skissert her https://no.player.fm/legal.

“Connect with people as humans, get to know them a little bit personally, so that you have a connection, so that when times become tough and you've got to challenge them, they feel like they're in a safe zone to do that,” says Holly O’Neill in our recent LinkedIn Live conversation. She and I discuss CX consistency, accountability and metrics, and leadership bravery. Holly’s extensive career at Bank of America spans more than 20 years, which has allowed her to refine her strategic thinking in terms of understanding the big picture then digging into the important details.

… continue reading

247 episoder

#Bliss #Customer #Customerexperience #Jeanne Bliss #MBA #Leadership #Business #CCO #The Office

Artwork

Assess Your Customer Experience Consistency and Stay Inspired in Your Work

The Chief Customer Officer Human Duct Tape Show

51 subscribers

published 2y ago

Del

MP3•Episoder hjem

Innhold levert av Jeanne Bliss. Alt podcastinnhold, inkludert episoder, grafikk og podcastbeskrivelser, lastes opp og leveres direkte av Jeanne Bliss eller deres podcastplattformpartner. Hvis du tror at noen bruker det opphavsrettsbeskyttede verket ditt uten din tillatelse, kan du følge prosessen skissert her https://no.player.fm/legal.

“Connect with people as humans, get to know them a little bit personally, so that you have a connection, so that when times become tough and you've got to challenge them, they feel like they're in a safe zone to do that,” says Holly O’Neill in our recent LinkedIn Live conversation. She and I discuss CX consistency, accountability and metrics, and leadership bravery. Holly’s extensive career at Bank of America spans more than 20 years, which has allowed her to refine her strategic thinking in terms of understanding the big picture then digging into the important details.

… continue reading

247 episoder

#Bliss #Customer #Customerexperience #Jeanne Bliss #MBA #Leadership #Business #CCO #The Office

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