))
The freedom to connect | Julien LeTerrien | Ep. 85
Manage episode 436622789 series 3577614
Innhold levert av Lifetime Value Media. Alt podcastinnhold, inkludert episoder, grafikk og podcastbeskrivelser, lastes opp og leveres direkte av Lifetime Value Media eller deres podcastplattformpartner. Hvis du tror at noen bruker det opphavsrettsbeskyttede verket ditt uten din tillatelse, kan du følge prosessen skissert her https://no.player.fm/legal.
Chief Customer Officer Julien LeTerrien was having trouble putting his finger on what made customer success unique.
⏱️ Timestamps:
00:00:00 - Tom Brady’s never done customer success
00:00:32 - Kicking off with Julien from Mobilexpense
00:01:09 - Introducing travel and expense management
00:02:16 - Passion and building customer relationships
00:04:54 - Transitioning to chief customer officer
00:05:37 - Fighting for customer success recognition
00:06:37 - Rob on finding community in customer success
00:08:41 - JP on the sanctity of customer trust
00:10:14 - Valuing customer feedback and closing the loop
📺 Lifetime Value: Your Destination for Customer Success content
Subscribe: https://lifetimevalue.link/youtubesub
Website: https://www.lifetimevalue.show
Send the show a message via email or voicemail: https://www.lifetimevalue.show/contact/
🤝 Connect with the hosts:
Dillon's LinkedIn: https://www.linkedin.com/in/dillonryoung
JP's LinkedIn: https://www.linkedin.com/in/jeanpierrefrost/
Rob's LinkedIn: https://www.linkedin.com/in/rob-zambito/
👋 Connect with Julien LeTerrien:
Julien's LinkedIn: https://www.linkedin.com/in/julien-le-terrien-a9653723/
Mentioned in this episode:
And go listen to We F*cked Up So You Don't Have To with Stino and Melanie on the Lifetime Value Media Network, wherever you found this show!
100 episoder
Del
