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Mastering Guest Acquisition and Retention with Laura Wilber
Manage episode 438382631 series 3288875
Innhold levert av Christian J. Fischer. Alt podcastinnhold, inkludert episoder, grafikk og podcastbeskrivelser, lastes opp og leveres direkte av Christian J. Fischer eller deres podcastplattformpartner. Hvis du tror at noen bruker det opphavsrettsbeskyttede verket ditt uten din tillatelse, kan du følge prosessen skissert her https://no.player.fm/legal.
In this episode, we welcome Laura Wilber, an expert in restaurant guest acquisition and retention. Laura shares her insights on attracting and retaining expense account diners, emphasizing their importance for restaurant profitability. She discusses effective acquisition strategies, the role of customer experience, and the impact of technology in building loyalty. Laura also provides real-world examples and addresses common challenges faced by restaurant operators.
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Thank you for tuning in on this journey of culinary disruption. Until next time, keep innovating, stay inspired, and dare to disrupt the culinary world!
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