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Episode 2: A Client Isn't Happy With Their First Article. What Do We Do?
Manage episode 397593482 series 3411855
Innhold levert av Benji Hyam and Devesh Khanal, Benji Hyam, and Devesh Khanal. Alt podcastinnhold, inkludert episoder, grafikk og podcastbeskrivelser, lastes opp og leveres direkte av Benji Hyam and Devesh Khanal, Benji Hyam, and Devesh Khanal eller deres podcastplattformpartner. Hvis du tror at noen bruker det opphavsrettsbeskyttede verket ditt uten din tillatelse, kan du følge prosessen skissert her https://no.player.fm/legal.
We signed a new client on a year long contract, sent them the first article and they weren't happy with it. On top of that, the strategist and writer that was managing the account didn't feel like they were a good fit to keep running the account.
In Episode 2, we talk through what we did to resolve the situation. We weighed various options from: 1. Is it worth it to keep the client? 2. Do we need to bring in a new writer/strategist on this account? 3. Does Devesh need to take over writing to get this account in a better spot. We try to answer the question, when does it make sense to get back into the business vs. working on the business?
We hope you enjoy it.
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