))
Unlocking Frictionless Customer Experience with Recommendation Engines
Manage episode 378837039 series 3302857
Innhold levert av Ash Faraj. Alt podcastinnhold, inkludert episoder, grafikk og podcastbeskrivelser, lastes opp og leveres direkte av Ash Faraj eller deres podcastplattformpartner. Hvis du tror at noen bruker det opphavsrettsbeskyttede verket ditt uten din tillatelse, kan du følge prosessen skissert her https://no.player.fm/legal.
In this last episode of the InsurBreak Podcast, discover major key takeaways from Tiffany Grinstead, VP of Personal Lines Marketing at Nationwide!
- Challenges Addressed: Customer acquisition and retention tackled with AI and digital tools.
- Nationwide's Marketing Magic: Data-driven segmentation for tailored messages to the right audience.
- Innovation Insights: Telematics programs, smart home offerings, and the leap into independent agent models.
- Consumer-Agent Dynamics: Unveiling surprising gaps in insurance literacy amid economic uncertainties.
- AI's Transformative Role: Cautionary exploration of legal aspects and the power of recommendation engines.
- Tech for Risk Mitigation: Connected cars, Smart Home programs, and strategic partnerships in action.
- Diversity and Inclusion Spotlight: Personal stories and Nationwide's commitment to embracing diversity.
15 episoder
Del
