The Partnership Economy explores the power of partnerships through candid conversations and stories with industry leaders. Our hosts, David A. Yovanno, CEO and Todd Crawford, Co-founder, of impact.com, unpack the future of partnerships as a lever for scale and an opportunity to put the consumer first.
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Innhold levert av Avoma, Inc. and Aditya Kothadiya. Alt podcastinnhold, inkludert episoder, grafikk og podcastbeskrivelser, lastes opp og leveres direkte av Avoma, Inc. and Aditya Kothadiya eller deres podcastplattformpartner. Hvis du tror at noen bruker det opphavsrettsbeskyttede verket ditt uten din tillatelse, kan du følge prosessen skissert her https://no.player.fm/legal.
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Should Customer Success Ops be under Customer Success or RevOps?
MP3•Episoder hjem
Manage episode 341139985 series 3317421
Innhold levert av Avoma, Inc. and Aditya Kothadiya. Alt podcastinnhold, inkludert episoder, grafikk og podcastbeskrivelser, lastes opp og leveres direkte av Avoma, Inc. and Aditya Kothadiya eller deres podcastplattformpartner. Hvis du tror at noen bruker det opphavsrettsbeskyttede verket ditt uten din tillatelse, kan du følge prosessen skissert her https://no.player.fm/legal.
In this episode, Naquiyah Cash (Gainsight Admin and CS Ops Consultant, Zywave) and Mark Stagi (VP of Customer Success, Avoma) discuss who is best positioned to own CS Ops. ➡️ Key Points covered 00:52 - It's not just about implementation, but about the process, enablement and strategy 02:16 - Should CS Ops sit within CS or RevOps or overall Ops? 05:10 - The key takeaway from Gainsight Pulse ➡️ The Modern SaaS Podcast Take a look at our other podcast episodes - https://www.avoma.com/podcast ➡️ Related resource https://www.avoma.com/blog/should-you-charge-a-fee-for-customer-success
…
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30 episoder
MP3•Episoder hjem
Manage episode 341139985 series 3317421
Innhold levert av Avoma, Inc. and Aditya Kothadiya. Alt podcastinnhold, inkludert episoder, grafikk og podcastbeskrivelser, lastes opp og leveres direkte av Avoma, Inc. and Aditya Kothadiya eller deres podcastplattformpartner. Hvis du tror at noen bruker det opphavsrettsbeskyttede verket ditt uten din tillatelse, kan du følge prosessen skissert her https://no.player.fm/legal.
In this episode, Naquiyah Cash (Gainsight Admin and CS Ops Consultant, Zywave) and Mark Stagi (VP of Customer Success, Avoma) discuss who is best positioned to own CS Ops. ➡️ Key Points covered 00:52 - It's not just about implementation, but about the process, enablement and strategy 02:16 - Should CS Ops sit within CS or RevOps or overall Ops? 05:10 - The key takeaway from Gainsight Pulse ➡️ The Modern SaaS Podcast Take a look at our other podcast episodes - https://www.avoma.com/podcast ➡️ Related resource https://www.avoma.com/blog/should-you-charge-a-fee-for-customer-success
…
continue reading
30 episoder
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