435: Compassionate Prosperity - Andrea Putting

The Savvy Dentist

Welcome to The Savvy Dentist Podcast, where we explore the ins and outs of running a successful dental practice.

In this episode Dr. Jesse Green delves into a topic that's not just relevant to dentistry but to workplaces everywhere … compassion.

In the fast-paced world of dentistry, where precision and expertise are paramount, it's easy to overlook the importance of compassion in the workplace. Today, we have a fantastic guest joining us, someone who brings a wealth of knowledge and experience to the table.

Andrea Putting is a renowned expert in workplace dynamics, specialising in fostering compassion within teams. As a sought-after speaker, author, and consultant, Andrea has worked with organisations across various industries, helping them create environments where empathy thrives.

We'll be exploring the critical role compassion plays in not only improving the work culture but also enhancing patient care and satisfaction. How can dental practices cultivate a compassionate environment? What are the tangible benefits for both the team and the patients?

Andrea shares her insights and practical tips based on years of experience.

Get ready for an engaging conversation filled with valuable takeaways on compassion in the workplace.

• [1:18] - Compassion is vital for our community. It's vital for ourselves. What is it about the topic of compassion that made you feel compelled to write several books?
• [2:43] - How do we find fulfillment at work and what role does compassion play in that process?
• [6:15] - What is the definition of success, versus one of fulfillment?
• [9:56] - In psychology, there's a concept called the hedonic treadmill. An example would be, when you buy a new car and you get that sugar hit of fulfillment for a little while, and all of a sudden your happiness tends to drift back to its previous level. If we've been looking in the wrong place for satisfaction, happiness and fulfillment?
• [17:21] - Compassion is empathy in practice. As dental practitioners, compassion is almost baked into our DNA. And if it's not, you probably don't last in a healthcare environment. Intrinsically, we understand compassion, so how does empathy compare to compassion in our workplace?
• [20:54] - We can't do everything. So you've got to be compassionate to yourself first and foremost. Finding the magic in the things we do everyday is what is most important.
• [30:49] - Have some chocolate and a coffee with someone you want to understand better.