457: The 6 Step Recruitment Process every practice needs - Jackie Strachan

The Savvy Dentist

In this episode of The Savvy Dentist Podcast, Dr. Jesse Green is joined by HR specialist, Jackie Strachan from HR Tactics.
Jackie’s passion for creating better Human Resources outcomes stems from over 20 years’ experience in the field and a drive for finding innovative solutions.
Recruiting the ‘right’ people, and keeping the right people is an ongoing challenge we all face when running any size business.
If you do not have a recruitment process, then this episode is going to help you develop one, plus specifically guide you through how to advertise to recruit great people for your practice.
The goal is to not be at the whim of people leaving your practice, where you have to recruit in a knee jerk manner. This always results in productivity headaches because when someone leaves you've got to spend time recruiting to get people on board and it takes time to train them and get them up to speed. Then if that first person that you've hired doesn't work out, you're back to square one.
Jackie’s HR career has seen her hold both operational and strategic HR management roles across a vast array of industry sectors including retail, financial services, child protection, professional services, dental, state emergency services, Department of Justice, agency recruitment and IT.
Jackie is a Certified Professional Member of the Australian Human Resources Institute (AHRI), holds an MBA from QUT, a Cert IV in Training & Assessment, and accreditation as a facilitator of ‘Extended Disc’ Psychometric Employee Profiling.

• [4:14] - The most common challenges dental practices face in regard to the recruitment process.
• [10:36] - Your recruitment process gives you the opportunity to sell your business to find the right applicant.
• [17:40] - How to write a great recruitment ad for your practice.
• [20:36] - How to create your recruitment process.
• [27:17] - How should your onboarding process align with your recruitment process?
• [29:34] - What ‘Day 1’ should look like for your new recruit.
• [35:22] - What your new recruit should be thinking at the end of their first week. HR peeps call it ‘The Employee Experience’.
• [44:25] - A wrap up of the 6 steps to your recruitment process.