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Importance of Customer Success for Startups
Manage episode 389656649 series 3530358
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In this episode, we delve into the paramount significance of Customer Success for startups and how it serves as an anchor for sustainable growth. Our expert guests share insights on why prioritizing customer satisfaction and retention is pivotal, offering practical strategies to build strong customer relationships.
Speakers:
Davida Ifunaya, HR Business Partner at the Lagos Executive Cardiovascular Center, with a track record of ensuring customer success, and leading the transformation of human resource departments for optimal outcomes.
Soji Akinlabi, CEO, Africa Business Radio; a digital business radio and podcast network. Also works as a Venture Scout at African Dojo and a mentor at TechStars Atlanta.
Jennifer Chiang, Product Manager, Seso Inc; a vertical software company for Agriculture. Also the author of the Amazon Bestseller, "The Startup's Guide to Customer Success"
Jordan Ajibola, CEO, Shipbubble; a post-purchase shipping software that revolutionizes the e-commerce industry.
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